F.A.Q.'s

Below are the answers to some of the most common questions, if you wish you can contact us via cleverchic@outlook.com for any other queries, we are always happy to talk to you.

I need my order ASAP what can I do? Please email us we will do all we can to ensure its with you in time.


My order has turned up and I've made a mistake, what do I do? Firstly don't panic contact us and let us know your error we will endeavour to sort it out.


I've just placed an order and have missed some information or have put the wrong information, what do I do? Please contact us with your order number and the correct information.


My order hasn't turned up? Let us know we can then track your order and either advise what the issue is or send replacements if needed.


My order has arrived and its damaged. - We need photographs of the damage so we can put in a claim against our courier and we would the work with you to either resend or refund depending on your needs.


My order has arrived and its wrong - Firstly please accept our apologies and we will then work with you to get the desired outcome. We want all our customers to be happy ones.